Return Requirements: Unworn, unwashed, with tags attached, and returned within 30 days of receiving.
Start a Return Online (Fastest)
- Sign in to your account.
- Go to Orders → select your order.
- Click Request Return and follow the prompts.
✅ You can't submit a return or refund request if your order hasn’t shipped or is completed. Then, contact us through your account about a return and we will get back to you as soon as we can!
Local (Boise, ID) Customers
Two Ways to Return:
-
In-Store Return
9542 W Emerald St, Boise, ID 83714
- Bring your item(s) and let an employee check them.
- Items must be: unworn, unwashed, with tags attached, and returned within 30 days of receiving.
- Once approved, choose a full refund or an exchange for another item.
-
Ship Return
- Submit the request online (above) so we can link it to your order.
- Ship to: 9542 W Emerald St, Boise, ID 83714
- Customer pays return shipping (no label provided).
- Items must meet the same condition requirements.
- After approval and inspection, we’ll process your refund or exchange.
Out-of-State Customers
Return by Shipping Only
- Submit your request online so we know which item(s) you’re returning.
- Ship to: 9542 W Emerald St, Boise, ID 83714
- Customer pays return shipping (no label provided).
- Items must be unworn, unwashed, with tags, and returned within 30 days.
- Once approved and received, we’ll issue your refund or send a replacement.
Notes: Final-sale or customized items may be non-returnable. Refunds go to the original payment method. Please allow 3–5 business days after approval for bank processing.
Questions? Message us through your account—we’re happy to help!